Sewage Cleanup and Restoration

The word sewage is shorthand for waste water. And that’s what sewage is, it’s the used water that leaves our properties and enters into the sewage system. Sewage is meant to travel one direction, from your home or business and to the waste facility.

But this doesn’t always happen. At times, the sewage flows back. And when it does our SERVPRO team is here to help clean up the mess.

The sewage water that comes from sewer system backups should be considered hazardous and unsanitary, very dangerous! Sewage may contain bacteria and viruses that could cause serious illness; it’s nothing to take lightly. 

Let our greater Alexandria SERVPRO team help!

Sewage Backup or Toilet Overflow? Call Us Today – (320) 219-6505

There are three major types of contaminated water. SERVPRO of Douglas & Otter Tail Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.