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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Barn Cleaning in West Central Minnesota

9/22/2022 (Permalink)

Man cleaning turkey barn with pressure washer Schedule your barn cleaning with us today!

Did you know we offer livestock barn cleanings? We clean barns across Minnesota and North Dakota, regularly making sure that they are up to standards.

Cleaning a livestock barn is a lot of work! Tackling it on your own can feel daunting. Our crew of professionals can take that stress off your back. When hiring us to clean a livestock barn, we will ensure that your barn will be left clean, safe for the animals, and smelling fresh. Well… as fresh as a barn can smell! Whether you raise cattle, turkeys, swine, or any other type of livestock, we can do it all.Call us today to schedule your next barn cleaning.

Book Your Cleaning Today! Call SERVPRO of Douglas & Otter Tail Counties – (320)219-6505

Your Local Cleaning, Restoration, and Construction Company.



Commercial Property Damage Can Happen Anytime, Anywhere

7/27/2022 (Permalink)

Photo of damaged property Do you know who to call if your property suffers damage?

Unfortunately, nobody is 100% risk free of property damage. Fires, water line breaks, storms, and vandalism are only a few of the many disasters that we simply cannot predict. When disaster strikes, it can often feel overwhelming with what to do next. Lucky for you, we happen to be experts on disaster. While we cannot always predict when an event is going to happen, we will always be the first to respond to a call. Leave it to the professionals at SERVPRO to clean up after your disaster. 24/7/365 we are Here to Help.

SERVPRO of Douglas & Otter Tail Counties has experience in the following restoration projects:

  • Manufacturing, Operations, and Food Plants
  • Hospitals
  • Airports
  • Schools and Universities
  • Livestock Barns
  • Commercial Office Buildings
  • Shopping Centers
  • And more!

Although property damage can never be expected, it is important to have a number ready to call. Make sure you have SERVPRO of Douglas & Otter Tail Counties number saved in case of an emergency.

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (320) 219-6505

Your Local Cleaning, Restoration, and Construction Company.



Rainwater Intrusion Problem in Evansville Building?

5/31/2022 (Permalink)

The downspout of a commercial building is shown. We restore commercial water damage in Douglas County 24-hours a day.

Our Douglas and Otter Tail Counties team offers these tips from the Insurance Institute for Business and Home Safety for protecting your business from heavy rain:

Inspect and clean the roof drainage system

  • Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers.

Trim trees

Remove debris

Inspect roof drains and repair cracks

Re-check drainage systems

Check for water

  • Check for long-term standing water in gutters and correct any blockages. If there are no blockages, but standing water still occurs, ensure the gutter is properly sloped to the downspout.

Check slope of roof cover system

  • For low-sloped roofs, ensure the slope of the roof cover system and the insulation boards divert water to internal drains when present or to the edge of the roof. Long-term standing water is an indication of an improper slope.

Check air conditioner drains

Check downspouts

  • Ensure downspouts funnel water away from the building and do not allow water to accumulate near the building’s perimeter.

Up-size gutters

  • When replacing gutters, consider larger-sized gutters which allow for greater flow.

Check wall air conditioners

If your property uses wall air conditioners:

  • Ensure the size of internal drain pipe is adequate and water is flowing freely
  • Ensure there is proper caulking and weather stripping around the unit
  • Ensure the unit is installed with a 1/4-inch bubble tilt toward the outside

Call Us Today!

When your Evansville business has a water damage emergency, our local Douglas and Otter Tail Counties team is Here to Help. ® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Specialty Deep Cleaning Services for Commercial Businesses in Brandon?

4/19/2022 (Permalink)

Clean, modern lighting and a custom wood ceiling are shown. We keep commercial businesses looking their best in Douglas County.

Our Douglas and Otter Tail Counties team have the training, equipment, and experience to keep Brandon businesses looking their best. Over time, cleaning products can leave behind residues that make floors and furnishings look tired and dull. Stale odors may not be noticeable to your employees, but a customer will notice off-putting smells you may have become “nose blind” to.

We provide a full range of specialty cleaning services to keep your business looking its best. Our services exceed what a traditional cleaning company can do.

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We provide specialty cleaning services in all types of workplaces and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

Our technicians are trained and certified to provide deep cleaning services by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. When your Brandon commercial business or home needs to be deep cleaned, our Douglas and Otter Tail Counties team is Here to Help. ® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Mold Outbreak in Alexandria Motel?

3/21/2022 (Permalink)

Mold is growing in a motel room bathroom. We mitigate and remediate mold damage in Otter Tail County.

We had no idea there was a mold problem in our Alexandra motel until one of our guests complained of a musty odor in their motel room. We relocated the guests to another room, and we found mold growing in the bathroom!

Here are some tips the local team in Douglas and Otter Tail Counties gave me for what to do while waiting for help to arrive:

What to Do

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Highly Trained

The team located the source of the excess moisture using an infrared camera. There was a leak inside the shower wall that had been there for some time. Once the reason for the excess water was identified, the remediation crew contained the infestation so it could not spread to other parts of the room and building. Then the team began the remediation process.

Call Us!

When you discover a mold problem in your Alexandria commercial business or home, our team in Douglas and Otter Tail Counties has the equipment and training to restore the mold damage, “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

Storm Preparation Tips for Garfield Businesses?

2/15/2022 (Permalink)

A storm-monitoring radio is shown. We respond to storm damage emergencies 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties responds to storm damage emergencies for businesses in Garfield every winter. Here is some information from the Insurance Institute for Business and Home Safety to help businesses prepare in advance for a winter storm event.

  • Monitor the weather 
  • Find a reliable source for severe weather information. Follow the National Weather Service (NWS) Weather Prediction Center. (WPC) on Facebook or Twitter and your local NWS office. Tune in to local news often when winter weather is forecast.?
  • Enable wireless emergency alerts on your cell phone
  • Purchase a weather alert radio that broadcasts emergency alerts from the National Weather Service, preferably one with a hand crank  
  • Communicate the emergency preparedness plan to all employees
  • To help prevent freezing, keep the building’s internal thermostat always set to at least 55°F
  • For small commercial properties, open cabinet doors and let all faucets drip during extremely cold weather to prevent water from freezing inside the pipes 
  • If you have self-regulating heating cables on your roof, ensure they are turned on before the event. 
  • If you have services with contractors scheduled, follow up with them to confirm their services. This could be for snow removal or the delivery of a portable generator rental. 
  • Ensure you have plenty of fuel for generators

Call Us!

When your Garfield commercial business or home needs storm damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of technicians on-call and ready to respond 24-hours a day. Call us today at 320-219-6505.

Franchises are independently owned and operated.

HVAC Cleaning Services for Businesses in Kensington?

1/25/2022 (Permalink)

A heating, ventilation, and air conditioning unit is shown inside a commercial business. We clean, restore, and maintain HVAC systems in Douglas County.

Kensington businesses need to know about these services.

Do you know that mold can reside inside air ducts? SERVPRO® of Douglas & Otter Tail Counties provides specialty deep cleaning services to keep your heating, ventilation, and air conditioner (HVAC) system running smoothly. Kensington businesses can take advantage of the benefits of servicing your HVAC system, including:

  • Helps to restore peak energy efficiency
  • Helps to reduce the potential for mold growth
  • Creates a cleaner living environment
  • Reduces allergens and irritants
  • Helps everyone breathe easier
  • Removes unpleasant smells and odors
  • Improves airflow efficiency

If you smell a musty odor or notice black dust near the ducts, turn off your HVAC system and call us. If mold is discovered growing in your ductwork, a more complex cleaning protocol may be required. It may involve:

Call Us Today!

Routine inspection and maintenance of the HVAC system saves money and provides our customers with peace of mind knowing they have a healthy ventilation system. When your Kensington commercial business or home needs air ducts and HVAC cleaning services, SERVPRO® of Douglas & Otter Tail Counties has a team of technicians Here to Help. ® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Storm-Damaged Business in Brandon?

1/19/2022 (Permalink)

Snow covers cars in a parking lot outside a business. We are trusted leaders in commercial storm damage restoration in Douglas County.

Brandon businesses can rely on SERVPRO® of Douglas & Otter Tail Counties to restore storm damage 24-hours a day. The United States Small Business Administration offers these tips for storm safety for your business and employees:

  • Heaters, snow blowers, generators, and cold-weather equipment should be located where it is most likely used
  • Keep driveways, walkways, and doorways clear of snow and ice
  • Open water faucets slightly to let them drip to keep water flowing through the pipes that are vulnerable to freezing. Ice may still form, but the open tap helps prevent the pipe from bursting by relieving any built-up pressure.
  • Names and phone numbers of your heating contractor, plumber, fire department, insurance agent, and building owner should be easily accessible
  • Have someone assigned to check indoor temperatures should your place of business be vacant for long periods
  • Ensure you have an emergency communication plan in place before the storm, evacuation, or threat
  • Have all employees, vendors, and client contact information on hand
  • During an evacuation, consider your phones lines- redirection to cell phones, answering service, or Google Voice could be critical
  • Following the storm, notify all critical people of the next steps, based on damage

Call Us!

When your Brandon commercial business or home needs commercial restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of technicians on call every day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Burst Pipe in Parkers Prairie?

1/11/2022 (Permalink)

A frozen pipe outside a local business is shown. We are trusted leaders in commercial water damage restoration in Otter Tail County.

Commercial businesses can rely on SERVPRO® of Douglas & Otter Tail Counties to respond to water damage emergencies 24-hours a day in Parkers Prairie. According to the Institute of Business and Home Safety, frozen pipes are a leading source of property damage during severe winter weather. Here are their recommendations for reducing your risk of damage:

  • Seal openings and penetrations: Seal all windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities
  • Seal cracks and penetrations: Seal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines
  • Insulate and seal attic penetrations: Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases

  • Run faucets: Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet

  • Insulate pipes
  • Insulate recessed light fixtures
  • Install an automatic excess flow switch
  • Monitor sprinkler systems
  • Provide backup power

Call Us Today!

When your Parkers Prairie commercial business or home needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Sewer Backup in Evansville Business?

1/5/2022 (Permalink)

A public restroom facility is shown. We respond to commercial water emergencies 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties has been helping commercial businesses in Evansville with water damage issues for many years. Sewer water is classified as “black water,” and exposure to this type of water is grossly unsanitary. We have the training, equipment, personal protective gear, and the proper disinfecting and cleaning products to restore sewer system backups safely. Here are the three classifications of contaminated water we address:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category two or three

Category 2: “Gray Water”

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When your Evansville commercial business or home needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Commercial Mold Damage in Alexandria?

9/21/2021 (Permalink)

A wall is shown with mold. We mitigate and restore commercial mold damage in Douglas County.

Musty Smell? It could be mold!

Mold can spread quickly through a commercial building when the right moist environment and organic food supply are present. Microscopic mold spores float around in the Earth’s atmosphere, waiting for the perfect conditions to colonize. SERVPRO® of Douglas & Otter Tail Counties mitigates and remediates mold damage quickly and efficiently. First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the mitigation process. Our technicians are highly trained and certified to remediate mold damage:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We are trained to work in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When you need commercial mold restoration services for your business or home, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to assist you. Call us today at 320-219-6505. We’ll mitigate and remediate your mold damage in Alexandria, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Commercial Restoration Services for Alexandria?

8/18/2021 (Permalink)

A businessman is talking on the phone. We respond to commercial property damage emergencies 24-hours a day in Douglas County.

When your Alexandria business is damaged by fire or water it is critical to becoming operational again as soon as possible. SERVPRO® of Douglas & Otter Tail Counties is committed to restoring commercial property damage and helping businesses get up and running quickly and efficiently. Our technicians are highly trained and have the equipment and experience to restore commercial property damage to preloss condition with minimal disruption to your employees and customers.

Although we are better known for fire and water restoration, we also provide mold remediation, storm damage restoration, and a full range of specialty cleaning services that exceed the scope of a routine janitorial service.

Commercial Restoration Services

  • Certified SERVPRO Cleaned
  • Commercial Restoration
  • Commercial Water Restoration
  • Commercial Fire Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team
  • Commercial Cleaning

We have experience working in a variety of commercial buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When you need emergency property damage restoration services, SERVPRO® of Douglas & Otter Tail Counties is Here to Help. ® Our highly trained technicians are on call 24-hours a day to respond to commercial property damage emergencies in Alexandria. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Leave Fire Damage Restoration to the Professionals

4/27/2021 (Permalink)

window frame burned, wooden structure burned of a building Fire damaged the structure of a building in Pelican Rapids, MN.

Here Is How The General Process Works

If your business in Pelican Rapids, MN, experiences a fire, even if it is only a small area, simply wiping it down and make repairs may not be enough to avoid the lingering effects of the flames. Fire also creates smoke damage, which can stay hidden, and soot damage, which often smears and spreads. To ensure your business gets back to "Like it never even happened." the best bet is to find a certified fire damage and restoration professional. Once you make that call, below is how the general process works.

1. Damage Assessment
Within 48 hours, an inspector will arrive to assess the damage. This highly trained professional will be able to assess the height of the flames, smoke penetration and how much cleanup may be necessary. Afterward, the company will create a detailed restoration plan and communicate it with your insurance company if you have filed a claim.

2. Prevent Secondary Damage
Smoke damage continues to wreak havoc after the fire is out. The right professionals will look for any areas that may be prone to secondary damage, such as mold, mildew, rusting and soot staining. If the structure has any exposed areas, such as a roof hole, they will provide tarp services to minimize the risk of other damage from happening.

3. Proper Removal of Damaged Items
While a restoration company is dedicated to salvaging as much as possible, some items may be too far gone to repair. When there is soot and potential mold involved, proper removal is needed to avoid contaminating other items.

4. Cleanup
From smoke cleaning to soot removal, a professional relies on industrial-grade tools and technologies to ensure no residue or smell is left behind. This process also includes cleaning the air to neutralize odors.

5. Restoration
Once there is a clean slate, the repairs need to restore the property to the preloss condition will be completed. Depending on the severity of the fire, it may involve rebuilding the roof and replacing drywall, flooring, counters and fixtures.
A fire leaves a lot in its wake, including lingering smoke damage. Ensuring your business is properly cleaned and restored is essential to getting back to normal.

3 Things You Should Know About Ice Dams

2/8/2021 (Permalink)

Roof with ice dams in winter time. Ice dams occur when the heat on the rooftop is distributed unevenly.

3 Things You Should Know About Ice Dams

One risk factor to observe during the winter is an ice dam. This temporary structure usually forms on the edge of your business's roof. While the icicles may give the Kensington, MN, building a pleasant look, it can also create a variety of issues, including the emergence of black mold. Learn more about dams and act before they harm your establishment.

1. Common Causes
Ice dams occur when the heat on the rooftop is distributed unevenly. Usually, this means the snow on the top part will melt to the edges where the gutters are. However, the meltwater will freeze on those areas instead of flowing away from the building. The frozen water creates a dam that also blocks melting roof snow. With no drain system available, the water enters the building through shingles or any present cracks.

2. Effects on Business
Even though the ice dam seems distant from your business, it can affect it when left untreated. The roof water can spill on the walls, floor and other property inside, damaging it in the process. The combined humidity, present nutrients and high temperature create a perfect environment for mold growth. The problem increases if the water seeps into out-of-sight areas like between the walls. Since this mold is hard to notice and clean, it will instead develop and spread throughout the area.

3. Resolution and Prevention
Once you see the fungus, call your insurance company and a commercial mold cleanup crew. Also, bring in roof specialists to remove the dam from the affected area and repair the roof as needed. Preventative actions stop the damage before it even starts. Find and seal any areas in the roof and ceiling where heat escapes to keep the roof consistently cold. Additionally, install or reinforce insulation to keep the heat inside the building.
An ice dam can cause heavy water damage and mold growth if it is not treated immediately. Contact the right specialists to eliminate the damage and keep the roof's temperature even to prevent any more dams.

What Should I Look For in a Fire Damage Restoration Company?

1/4/2021 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Brandon, MN

What Should I Look For in a Fire Damage Restoration Company?

What happens after a business catches on fire in Brandon, MN? It goes something like this: first, safety; next, insurance; then, cleanup. After ensuring everyone is out of the building and notifying your insurance agency to meet investigation requirements, the next thing to do is begin the restoration process. Depending on the unique circumstances of your commercial fire, specific services may vary. That said, there are some general things you can expect from reputable fire damage restoration experts.

Company Values to Look For
No one can predict a fire. Every year, approximately 111,000 non-residential fires occur in the United States. A fire can happen at any moment, and you can lose your livelihood in seconds. For this reason, you will want to find a company who delivers in:

  • Speed
  • Accessibility
  • Thoroughness

Fires come with high costs. The longer you wait to address damages, the worse things can become. You also want to make sure the fire damage restoration company you choose does not take shortcuts. Look for a company where the process is comprehensive and you can feel comfortable with the results.

Services to Look For
When it comes to actual services, a reliable restoration company will be one that sees you through the challenging process of restoring your business to its previous condition. The first thing you should ask about is emergency services. Companies that offer emergency contacts can provide help without advanced notice, and this immediate accessibility is priceless. The best restoration companies will provide initial services such as damage assessment to follow-up services like a debriefing consultation, as well as thorough smoke cleanup solutions in between.
If you are a business owner who has recently experienced a fire at your store, restaurant or office, you probably have a lot on your plate right now. Finding a great fire damage restoration company can be stressful, but it does not have to be. Companies that have your best interest at heart will show it in their values and services.

Why You Need To Hire Cleanup Professionals After a Flood

1/4/2021 (Permalink)

Background of clear water, with the phrase WATER CATEGORIES Water damage categories

Floodwater can cause a Category 3 loss. That makes floods particularly dangerous for your Garfield, MN, property. Cleaning up floods thus requires the expertise of qualified restoration specialists.

Water Damage Categories

There are three main types of water losses. They are:

  • Category 1
  • Category 2
  • Category 3

Category 1 damage is the least severe. It usually results from a leak in a supply line. The water that enters the premises following a Category 1 loss is usually pretty clean and easy to dry.
If a Category 1 loss is not addressed immediately, it could easily become Category 2. Category 2 damage has some contaminants and thus requires an initial cleaning before the drying process begins. Common causes of Category 2 damage include dishwasher malfunctions and aquarium leaks.
Category 3 losses feature even more bacteria and contamination. They typically result from floodwater or sewage backup entering a property. This fluid could contain heavy metals, silt, pesticides, or other toxins. A toilet overflow could result in Category 3 damage, as well.

Water Damage Cleanup
If the water in your building contains harmful agents, you should let the experts handle the restoration Ideally, the pros should begin the Category 3 cleanup by finding the source of the water and stopping any more liquid from entering the premises. Next, they will block furniture and remove small items from the flooded area.
Many porous materials will have to be removed from the building during the restoration. However, the remediation company employees should have special extraction tools that will let them eliminate water from carpets.
Once all the water is gone, the experts will use biocides to slow the growth of microbial. They will then create a drying chamber in the affected areas. Finally, they will clean your property before replacing or re-installing all of the previously wet items.
Flood water can contaminate the assets in your building. However, a remediation company can clean and dry your belongings following a Category 3 loss.

Tips for Keeping Air Ducts Clean

1/4/2021 (Permalink)

Worker holding blue pipe in place under air ducts By cleaning ducts, you can enjoy fresher air in your building

Three Steps To Mitigate Mold Damage In Your Ducts

Protecting the air quality in your commercial building in Kensington, MN, is an important part of your routine maintenance schedule. Mold growth within your HVAC duct system can lead to lower air quality, so it's important to deal with black mold quickly and thoroughly at the first sign of trouble. Here are the steps to mitigate the mold damage in your ducts and keep them clean.

Locating the Growth
The first step to any solution is knowing how to recognize when you have a problem. Look for common signs of mold in your building's air ducts:

  • Black patches around vents
  • Moldy insulation
  • Musty odor

If you suspect you have black mold in your system, contact an environmental hygienist to have it tested. A positive test result indicates that you need professional cleaning.

Cleaning the Ducts
Your first instinct is likely to have your custodial or maintenance staff tear out the insulation and scrub down the ducts. Certified mold remediation specialists have better equipment to do the job more efficiently. They analyze the test results to determine what kind of mold they're dealing with so that they can choose the best method for doing so. They remove any materials that cannot be salvaged and clean ducts thoroughly with an industrial detergent. Then they can replace the things they had to discard and retest the area to ensure that the cleanup was effective.

Preventing a Recurrence
Thorough cleaning is important, but if you only clean without figuring out what led to the mold growth in the first place, it is likely to return. Repairing leaks and taking measures to control humidity within the air duct system is essential for preventing future issues. Follow the suggestions given by the technicians who cleaned the ducts to keep a mold problem from recurring.
Black mold in your HVAC system can have an effect on the air quality of the whole building. By cleaning ducts and taking the appropriate steps to keep them mold-free, you can enjoy fresher air in your building.

How To Protect Wood Floors After a Pipe Burst

10/29/2020 (Permalink)

equipment extracting water from wooden floor Water damaged wooden floor

If there is a pipe burst at your Henning, MN, commercial property, your wood floors may be permanently damaged. However, acting quickly can minimize problems.

How To Dry Wood Floors

If floors are allowed to remain wet for too long, irreparable damage may occur. Therefore, it is important to dry the floor as quickly as possible. The following tools can be extremely helpful:

  • Moisture meter
  • Fan
  • Dehumidifier
  • Wet/dry vacuum

If there is not a lot of water and the wood floor has a strong sealant, it may be possible to simply mop up the water. However, a wet/dry vacuum is often needed. Run the vacuum over the wet floor until it stops pulling out water. Next, turn on fans and a dehumidifier to dry out the remaining moisture. If the humidity outside is low, opening windows and doors can speed drying time. As the floor dries, use a moisture meter to compare the moisture levels of the affected area to that of a non-affected area. When the levels are equal, you can begin making repairs.

How To Clean Wood Floors
Although a pipe burst usually involves only clean water, other water damage situations may require you to sanitize the floor once it is dry. In many cases, a cleaning solution and a scrub brush or other cleaning utensil will be sufficient to clean the floor. Choose a cleaner and cleaning tool most appropriate to the type of wood and contamination level you are dealing with. A non-sudsing cleaner is recommended as it reduces the amount of rinsing required.
Dealing with the fallout from a pipe burst can be tricky. In addition to repairing the pipe itself, the water must be cleaned up quickly to prevent further damage. While some business owners can take care of the problem themselves, others enlist the help of an experienced restoration team with the knowledge and equipment to clean up water damage quickly and thoroughly.

Who Pays for Fire Damage to a Rental Property?

5/9/2020 (Permalink)

Apartment on fire Apartment fire in Fergus Falls, MN

Who Pays for Fire Damage to a Rental Property

As a building owner who has experienced the unfortunate event of an apartment fire, you may be wondering what types of damage you are responsible for. Depending on the item, you and your tenants may each be responsible for different kinds of losses. You should always check your insurance policy and tenant lease agreement, but there are some general guidelines that are standard between tenants and owners.

Structural Damage
A landlord is required to keep units habitable and ensures this by making sure that the unit is safe, clean, and livable. After a disaster, the apartment may have sustained fire damage that makes it unsafe or undesirable to occupy. As a result, the building owner is generally responsible for any damage that relates to the structure of the apartment. If it is part of the unit or was there before the tenant moved in, it is probably your responsibility to have it fixed. There are common structural items that may be damaged in a fire:

  • Carpet
  • Drywall
  • Kitchen appliances
  • Kitchen cabinets
  • Doors
  • Windows

Smoke damage can also occur during a fire, making the unit unsuitable to occupy. It is the owner's responsibility to ensure the odors are removed after an apartment fire.

Content Damage
The renter is responsible for costs associated with content damage. Most tenants have renter's insurance, which may cover the majority of the loss. Contents can be thought of as anything the tenants brought with them. If it wasn't already there, they are responsible for repairing or replacing the items. These are usually personal items including clothing, furniture, jewelry, artwork, and electronics.
Damage from an apartment fire can feel overwhelming but understanding what you're responsible for can help mitigate the stress. If you have experienced damage in Fergus Falls, MN, a professional remediation company can help restore your unit, remove odors, provide a safe environment for your tenants, and put you back in business.

The Rewards of Regular Roof Maintenance

3/8/2020 (Permalink)

Ceiling. Ceiling panels damaged huge hole in roof from rainwater leakage.Water damaged ceiling . Ceiling damaged by water leak in Garfield, MN

While not making many people's most exciting things-to-do list, roof maintenance is still a worthwhile endeavor for business owners and property managers. After all, your company's roof is integral to the success of a business. A good roof often goes unnoticed, which is as it should be. A bad roof, though, will certainly be noticed, and not in any good sense. Spending a couple of days each year focusing on the roof is time well spent. One option is to hire a trusted roofing contractor in Garfield, MN, to do an annual inspection. This can ward of a roof leak and bring attention to any pressing roof repairs.

When To Schedule a Roof Inspection

It pays to develop a good relationship with a roofing contractor in your area. This will take some of the responsibility off your shoulders. The roofing company can schedule the annual inspection and alert you to any issues. You may also want to call for extra assistance during the following times:

  • When a storm may have caused wind damage to the roof structure
  • When you notice standing water on a flat roof
  • After an especially severe winter
  • When a roof leak allows moisture into your building

Regular inspections allow you to catch small problems before they become big problems. They also give you the chance to prevent any source of water damage from impacting your business.

When To Replace a Roof

There comes a time when a new roof will be needed. For most roofs, this happens every 20 to 30 years. It is a big expense, but a sturdy roof protects the interests of your business. When water damage does occur from a roof leak it's important to seek action with the help of a reputable storm remediation company. The success of most companies depend on many factors. Paying attention to the structural integrity of your building is one important step.

A Few Tips for Keeping Mold Out of Your Apartment

1/11/2020 (Permalink)

Mold spots surrounding a window frame. You remember the apartment had some water damage in the past and that mold spores like a humid environment.

Your apartment is your sanctuary, so you want to keep it nice. You have everything just the way you want it, with the houseplant in the window and the rooms smelling nice and fresh. Then, to your horror, you discover a section of mold growing in a corner on the ceiling.

Somewhere, you've read about the steps to take for mold cleanup, but you're not really sure where to start. How much responsibility for the cleanup is yours, and how much is that of the owner of your apartment complex? In the best of worlds, your apartment manager will call a mold remediation team and address the problem.


Your Responsibility


When mold contamination strikes your apartment, you should take a few simple steps. The following measures will protect your living space and likely result in a quicker mold cleanup:

Contact the apartment manager ASAP
Notify the manager of any leaks in the bathroom or kitchen or coming through the roof
Monitor your health in case you experience any ill effects from the mold
If necessary, visit a doctor to check on your health

The apartment manager should respond promptly, but if this isn't the case, you will need to be persistent and follow up. In a worst-case scenario, you may have to file a lawsuit or move out of the apartment.


Their Responsibility


The apartment manager should take the lead on mold cleanup, as well as clear up any conditions that allow mold spores to take hold. A professional cleanup will likely be necessary to address the mold situation. Several specific tests will need to be conducted to determine what strain of mold is present. After cleanup, it's important to verify that the air quality in the apartment is of high quality.

Initial Steps To Take When Mold Is Discovered

1/7/2020 (Permalink)

A girl sneezing, covering her nose with a tissue Mold can be an allergen and an irritant

Initial Steps To Take When Mold Is Discovered

It's never a good moment when you discover black mold at your business in Pelican Rapids, MN. While the initial impulse might be to scream or make a bad face, these actions won't do much to fix the problem. However, a couple of simple steps you take right away could make the problem less severe and easier to deal with in the long run. The first step is to look for signs of water damage or leaking nearby where the mold has been found. If there is a leak, turn the water off immediately, as mold spores thrive in wet, moist conditions. Secondly, if it is feasible, turn off the heating and cooling system so mold spores do not get circulated throughout the building.

Mold Facts

A moisture problem is usually the likely culprit when mold is present in your building. Any room that has higher than 45% humidity could allow the proliferation of black mold. The following are a few more facts about mold:

  • It is naturally occurring and present nearly everywhere
  • It can be an allergen and an irritant
  • Mold spores cannot be totally eliminated but they can be controlled
  • Mold can grow on wood, carpeting, paper and foods

Beyond a few initial measures, a mold problem often necessitates the calling in of a professional mold remediation team. The company will begin with an inspection and assessment and then proceed to mold containment procedures.

Mold Cleanup

The goal of the cleanup process is to control mold growth, identify and remove the moisture problem, clean all surfaces and materials and to discourage the return of black mold. A professional company will identify the types of mold present and initiate a cleanup plan targeted to be effective. The company will monitor air quality and make sure a healthy environment exists for all workers. Materials that are contaminated with mold will either be thoroughly cleaned or discarded.

What is Mold?

1/6/2020 (Permalink)

Mold covered walls. Mold can spread throughout your business in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your business through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 320-219-6505

What Commercial Tenants Need To Know About Flood Damage

12/28/2019 (Permalink)

Renters insurance form and dollars on the table. Renter's insurance helps pay for the cost of replacing damaged personal property

Important Facts to Know About Flood Coverage

If you are a tenant in a commercial building, you may think that your landlord will cover the cost of any flood damage to the property. However, that is not actually the case. Both tenants and landlords have some financial responsibilities following an emergency. That means you should buy renter's insurance to help cover the expenses related to storm cleanup. Here are some important facts to know about flood coverage:

  • It is not included in a typical commercial insurance policy
  • It can be purchased separately
  • It may require a waiting period before going into effect

Because of the aforementioned waiting period, you should purchase flood coverage as soon as possible. This will ensure you are ready when the rain comes.

Tenant's Insurance

What exactly does a tenant's flood policy cover? In general, renter's insurance helps pay for the cost of replacing damaged personal property. For commercial tenants, this includes business assets and documents. Be sure to keep track of any items that were harmed by the storm. You can then submit that list to the insurance adjuster for reimbursement.

Landlord's Insurance

When you rent a commercial building, make sure your landlord has its own flood insurance policy. This will cover the costs of structural damage to the property. Any services provided by the landlord, such as plumbing and wiring, are also the building owner's responsibility. After the storm, the landlord should also get the building back to a habitable condition as soon as possible.
Of course, it is sometimes unclear exactly what counts as personal property versus structural damage. If you are confused about whose insurance will pay for flood cleanup services or other similar expenses, you can consult your agent, attorney or accountant.
By purchasing renter's insurance, you can protect your Henning, MN, business. A company with proper insurance coverage is less likely to suffer severe financial hardship due to storm damage.

3 Things You May See During Mold Remediation

12/4/2019 (Permalink)

Employee in protective gear cleaning mold. If you have any questions your local professional should be able to help.

If your business contains a mold contamination, you may be wondering what can be done. Fortunately, a local mold remediation professional can help. There are several things you may see them do as part of the mold removal process. Here’s what you can expect.


1. Damage Assessment
One of the first steps to mold remediation is a damage assessment. This is done to determine where the mold is, how it’s spreading, and how much damage has been caused. Once these things are known the professionals can then figure out the best course of action for how to remove the mold from the home, and the proper methods for cleaning any damaged items..


2. Containment
The next step to removing mold contamination, is to contain the spores. How this is done may depend on where and how bad the damage is. However, doing so can help prevent further infestation. This process can involve sealing off the area with plastic sheeting. Anyone working in the contained area will also have to wear special safety equipment to prevent spreading mold spores as they work.


3. Repairs
Once the moldy area is contained the professionals performing the remediation can begin any necessary cleaning and repairs. This may involve cleaning materials with special solutions and scrub brushes, or removing contaminated materials. Depending on the extent of the damage parts of walls or flooring may even be replaced. Cloth items such as pillows, rugs or curtains may need to be washed with a special detergent.


When it comes to the removal of a mold contamination in your home there are several steps you may see you remediation professional perform. These include assessing the damage and degree of the infestation, containing the mold to prevent further spreading, and the cleaning and decontamination of the area. 

4 Tips For Faster Disaster Response

9/28/2019 (Permalink)

Fire damaged wall with SERVPRO logo Contact SERVPRO to initiate an emergency profile

Property owners and managers know that there is no way to prepare for everything. A comprehensive preparedness plan can still be useful for timely disaster response. Here are four tips that could shorten the disaster response timeframe, all of which are based around building an emergency profile in partnership with a SERVPRO mitigation and restoration franchise conveniently located in Alexandria, MN.

Start Building a READY Profile

A complete Emergency READY Profile contains contact information and structural details needed for timely mitigation and restoration services. Commercial property owners and managers can also access the ERP app to review emergency information. This can help to consolidate data and reduce stress when disaster strikes.

Schedule a Facility Assessment

A disaster preparedness plan should account for a range of factors. Point out built-in emergency response systems and the procedures and protocols that employees and maintenance personnel should take in the event of various types of damage.

Authorize Contacts

Building and business owners should have accurate call lists and clear designations of responsibility among the management and others who have access to the building. An emergency profile will include the information necessary to authorize mitigation and restoration as quickly as possible.

Remain Ready

SERVPRO is one of the leading national mitigation and restoration franchises on account of fast call and on-site response times. The company is structured to make one-hour local franchise callback times and on-site visits within as little as four hours possible. Building and maintaining and accurate damage risk profile is the best way to ensure that service windows stay short, even in the event of widespread water damage in Alexandria, MN.

An emergency response strategy that is more informed and timely could end up saving property owners a lot of money. Contact a local mitigation and restoration franchise to initiate an emergency profile that will account for all major types of damage.

Secure Your Building From Looters After a Fire

8/9/2019 (Permalink)

Fire damage in Alexandria, MN

A commercial fire in Alexandria, MN, is devastating enough without having to deal with vandalism. The fire damage will keep you busy for a long time, so it's critical to secure your building to prevent unauthorized people from entering your place of work. The fire restoration professionals have the knowledge and experience to protect your property from further damage. They can install locks on the doors, board up openings and even post 24-hour surveillance on the property. Though you could have extensive damage from fire and water, there could still be a lot of valuable items that thieves could pillage.

Important Measures To Take After a Fire

The professionals know that fire restoration is a process. It starts with an immediate response that can be labelled as Faster to Any Size Disaster. A quick response will address the problem of looting and it will begin the process of limiting all forms of damage. The goals are to save you money, increase safety and get your building back to square one. The path to a successful cleanup includes the following steps:

  • Inspection and damage assessment
  • The boarding up of windows, walls and roofs to prevent further damage and vandalism
  • Water removal and drying
  • Treatment of smoke odors and soot damage
  • A thorough cleaning and sanitizing

A fire cleanup in Alexandria, MN, gets rid of the smells associated with a fire and mitigates damage to the entire building. The final step in the process is restoration, which involves a variety of repairs. If the fire was small, this normally includes some drywall work and perhaps some painting. For a larger fire, entire rooms may have to be rebuilt.
The professionals have the tools and training to deal with fire damage after a commercial fire. They bring specialized equipment to your site and work to restore your building, making it safe for your employees to resume work.

Commercial Property Restoration by SERVPRO of Douglas & Otter Tail Counties

1/2/2019 (Permalink)

Fire in Livestock Barn, Utility Room

Commercial Property Damage

Property damage can happen anywhere.  Fires, floods, storm damage, or other types of damage can impact homes, as well as businesses and commercial property.  SERVPRO of Douglas & Otter Tail Counties regularly responds to water and fire damage in large, commercial buildings and businesses of all sizes.  If a commercial building or business experiences any form of damage to their operation, it is imperative to get the situation under control and up and running as quickly as possible. Each day not open or operating means that people can’t work, with business interruption having a profound impact on the local economy and beyond.  These are the situations when SERVPRO can help and restore damage quickly.

Responding to Fire, Flood, and other Damage

SERVPRO of Douglas & Otter Tail Counties responds to storm, fire, flood or other types of property damage and helps get your commercial building and/or business back up and running as quickly as possible. 

SERVPRO of Douglas & Otter Tail Counties has experience working on commercial projects, such as:

  • Hospitals
  • Schools and Universities
  • Medical and Assisted Living Facilities
  • Manufacturing Operations and Food Plants
  • Livestock Barns
  • Commercial Office Buildings
  • And so much more!

Call SERVPRO today if you have damage you need restored! (320) 219-6505

SERVPRO Offers Water Restoration Services to Schools in Douglas & Otter Tail Counties

11/29/2018 (Permalink)

For every one of the issues that could affect one of the schools in the Douglas & Otter Tail Counties area, one of the most devastating of these is a water emergency. With minimal warning, high volumes of water could impact a widespread area of the institution, forcing your school board to put a stoppage to regularly scheduled classes until the problem can get resolved.

Often, the emergencies requiring water removal that can threaten Douglas & Otter Tail Counties are present from natural disasters outside of the building that makes their way in, yet this could also present itself through concerns such as plumbing ruptures, fire suppression malfunctions and boiler system degradation.

While there might not be many things that you can do to prevent these issues from happening (as they often occur with no warning or symptoms), you are not going to have to face the effects from the water on your own. Once our SERVPRO team has arrived at the school, we can assess how widespread the damage is and the appropriate course of actions it takes to restore the facility entirely.

While a lot of the construction materials used in modern schools are block and concrete, there are still multiple areas like ceilings, carpeted floors for offices, and areas like auditoriums that can get affected the worst by these traumatic events. The longer that pooled water can sit in these areas, the more damage that they can do to the layers of materials beneath the surface you can see.

Extraction of the water is only the beginning of the process, and the real heart of the restoration process rests in thoroughly drying all of the affected areas. This process provides the right opportunity to inspect for severely compromised structural components that could require replacement or reconstruction from a commercial contractor.

Locally Owned Company with National Resources

Water emergencies to a school can affect many families, employees, and students. Getting the issue resolved as quickly as possible is the top priority, and SERVPRO of Douglas and Otter Tail Counties can help you to accomplish this. Give us a call anytime you need us at (320) 219-6505

What Happens During a Pipe Burst Cleanup

10/18/2018 (Permalink)

A pipe burst cleanup can look overwhelming at first glance. If you have ever undergone a water cleanup before, then you know that this can be a stressful time. As a business owner, you may find that you are less overwhelmed if you understand the process behind the cleanup.

1. Safety First You and the restoration company cannot begin pipe burst cleanup procedures until you take the proper safety precautions. Make sure the water is off so that no more can enter the building. Additionally, it may be a wise move to shut down the power. If there are any electrical outlets or appliances that have been soaked, you have to keep an electrical current out of there.

2. Item Removal Once you’ve taken care of safety, you can focus on what you can and cannot remove. Take everything that is salvageable outside to dry. You can clean all of your items outside of the building. Keep in mind that contents made out of porous materials can trap mold and mildew and should be thrown away.

3. Water Extraction The water extraction could go a number of different ways. If it isn’t too bad, then you can always mop up the water or use towels to soak it up. In some cases, the water cleanup may require you to use a more advanced strategy. If this is the case, you can use a pump to drain water.

4. Drying and Dehumidifying After you deal with a supply line leaking, you have to focus on drying out your business the best that you can. You can do this with fans and open windows. However, you can also purchase a dehumidifier. This will get rid of all excess moisture in the building. A pipe burst cleanup can be difficult to undergo. However, it does not have to be stressful, and with professional assistance you can take care of a flood in Douglas & Otter Tail Counties quickly and easily.

Visit SERVPRO of Douglas & Otter Tail Counties for more information about commercial water damage.

Restoring Your Alexandria, MN Commercial Property after a Water Loss

10/10/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties in Alexandria, MN are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Douglas & Otter Tail Counties

SERVPRO of Douglas & Otter Tail Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Ready Profile

9/20/2017 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc.

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” Give a call today and set up your ERP!

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